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Many IT problems can be resolved quickly and cost-effectively without us needing to visit your premises. Our remote support service allows us to connect to your Windows or Mac PC and carry out many common support and maintenance tasks across the Internet.
Our contract customers have unlimited* access to this service as part of their support package, while for non-contract customers we offer a fixed cost for each 15 minutes of remote support. If we are unable to resolve your issue remotely and need to attend on-site you only pay for the visit.
* subject to fair use policy