Exchange
Most businesses use email as their primary communication with customers, colleagues and suppliers. But they stop there, missing out on productivity-boosting features like shared calendars, contact information and files.
By upgrading to the world’s most popular business messaging software, Microsoft Exchange, you can significantly raise your team’s efficiency.
Our Exchange service stores your email, calendars, address books and files centrally, so they are available 24x7 and can be shared among your team.
Advanced Features
Businesses using Exchange run Microsoft Outlook as, among many advanced features, this lets them:
- Securely access email remotely
- View colleagues' up-to-date calendars and schedule meetings
- Assign and manage tasks on central 'to do' lists
- Manage employee and customer contact information; and access it anytime
- Share documents with your team so everyone’s working from the most current version
Exchange is a quantum leap from basic email and makes your team much more productive through constant access to email, calendars and contacts, as well as important files and information.
Basic email systems, which are currently used for accessing email, are more suited to the home and personal user, rather than businesses, and were never designed to include the broader, richer collaborative tools that Exchange has made possible.
To better see how Exchange compares to basic email see our feature guide.
Why use our Exchange service?
Our service operates out of a state-of-the-art datacenter, with high performance cooling, redundant power supply, backup generators and automatic fire safety. For you this means that your email is constantly running.
As well as offering the highest-quality business systems, we do nightly backups to protect your data. For your peace of mind, we offer a 99.9% service-level agreement (SLA) which allows for just a few minutes of email downtime each month.
24/7 monitoring and management
To further ensure reliability, we employ a team of Exchange engineers and administrators 24/7. If a server problem occurs at 3am on a Sunday morning, we'll be there to solve it – in a matter of minutes. We install software patches immediately, as well as anti-virus and anti-spam updates, for full protection.
Add-on features
We offer a complete range of add-on features including ActiveSync for Windows Mobile and Apple iPhone, Good Mobile Messaging for Treos and other smartphones and we even support Blackberry. Rather than spending thousands of pounds on your own server, you can use our managed service for just a few pounds a month.
You can also add archiving – from simple message journaling, to keep an exact copy of all your message, to compliant archiving, which can fulfil regulatory requirements.
Windows or Mac?
Many companies do not offer both Outlook (for Windows) and Entourage (for Mac) support. We offer a free download of either, so your staff can use Windows, Mac or both.
Our Exchange service is fully-managed, with constant uptime and instant add-ons like BlackBerry service or archiving. All this, plus a significantly lower total cost of ownership than managing an Exchange server in-house.